Can I cancel my hosting account and receive a refund? Print

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Yes, as long as your cancellation request is within 2 days of your purchase date. During that period, you are covered by the 30-day money-back guarantee.

After 30 days, you can still request cancellation of your hosting account; however, you will not receive a refund. 

Upon cancellation, you can request a link to download a full backup of your website.

Kindly be advised that accounts cancelled, suspended, or terminated by Vexoweb for violating our Terms of Use do not qualify for the 30-day money-back guarantee.
For example, if your account is cancelled due to spamming or abuse, you will not be given any refund.


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