Why My SSL Is Not Working? (Common Issues & Fixes) Print

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Why My SSL Is Not Working? (Common Issues & Fixes)

If your SSL certificate does not install or shows an error, check the most common causes below.

1. Your domain does not point to our server

Make sure your A record points to:
157.180.52.85

2. Cloudflare is on “Proxied (Orange Cloud)”

Solution: temporarily switch to DNS Only (Grey Cloud) while installing SSL.

3. DNS propagation is still in progress

It can take up to 1–3 hours.

4. www / mail subdomains not selected

Always enable SSL for:

  • example.com
  • www.example.com
  • mail.example.com

5. Old certificate cached

Try clearing your browser cache or use a private window.


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