Website Shows “500 Internal Server Error” (How to Fix) Print

Website Shows “500 Internal Server Error” (How to Fix)

The “500 Internal Server Error” means your website script encountered a problem. This can be caused by broken plugins, wrong permissions, or incorrect .htaccess rules.

1. Check .htaccess file

Go to File Manager → public_html/.htaccess and rename it:

.htaccess → .htaccess-backup

Reload your site. If it works → the .htaccess file was the issue.

2. Increase PHP resources

Go to Extra Features → Select PHP Version and increase:

• memory_limit → 512M
• max_execution_time → 300
• upload_max_filesize → 64M

3. Disable faulty plugins (WordPress)

Rename the plugins folder:

/public_html/wp-content/plugins → plugins-old

4. Fix file permissions

Correct permissions:

• Folders: 755
• Files: 644

5. Check error logs

Go to System Info & Files → Error Log.

6. Restore from JetBackup

If the issue started after an update, restore yesterday’s backup.