Website Shows “403 Forbidden” or “ModSecurity Blocked” Print

Website Shows “403 Forbidden” or “ModSecurity Blocked”

This error usually happens when ModSecurity detects suspicious activity and blocks the request.

1. Identify ModSecurity rule

Open System Info & Files → Error Log and look for:

[mod_security] Access denied ...

2. Clear browser cache

403 errors are often cached.

3. Disable rule (request support)

If a rule blocks a safe action (false positive), contact support with:

• Your domain
• Exact URL triggering the error
• ModSecurity rule ID

4. Fix file permission issues

Ensure your folders are set to 755 and files to 644.

5. Check .htaccess for restrictions

Remove these if present:

Deny from all

6. Firewall block

If your IP was blocked, disconnect and reconnect internet or use your phone hotspot.