How to transfer a domain away from VexoWeb (Out-Transfer) Print

Overview

If you want to move your domain from VexoWeb to another provider, this article explains how to prepare the domain and get the EPP/Auth Code.

What you need

• A valid email address in your domain contact details.
• The domain must be Active (not expired).
• The domain must be unlocked before starting the transfer.

Step 1 – Log in to your VexoWeb client area

1. Go to billing.vexoweb.com.
2. Click Domains.
3. Select the domain you want to transfer.

Step 2 – Disable Registrar Lock

Inside the domain management page:

• Find Registrar Lock.
• Please set it to Disabled.

Step 3 – Disable WHOIS Privacy (if enabled)

This is required because the new registrar needs to verify your contact details.

Step 4 – Get the EPP/Auth Code

Still on the same page, click Get EPP Code. WHMCS will display the code instantly or send it to your designated email address.

Step 5 – Start the transfer with the new provider

Go to your new registrar and start the transfer process using the EPP/Auth Code.

Step 6 – Approve the transfer emails

You may receive a confirmation email from the registry. Approve it to continue.

Step 7 – Wait for the transfer to finish

Transfers usually take 3–7 days. During this time, the domain remains active.

Need assistance?

If you are unable to obtain the EPP code or if something is blocking the transfer, please open a ticket, and our team will assist you.