How to fix DNS propagation issues Print

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Overview

DNS propagation issues occur when DNS changes (like nameservers or records) take time to update across global DNS networks. This article explains why it occurs and provides guidance on troubleshooting it.

Why does DNS propagation happen

  • Every ISP caches DNS records.
  • Old records may stay cached for several hours.
  • Nameserver changes take longer because the entire DNS zone moves to a new provider.

Typical propagation times

  • DNS record changes (A/CNAME/MX/TXT): 5 minutes – 4 hours
  • Nameserver changes: 2 – 24 hours

How to check DNS propagation

  • Use websites like dnschecker.org or whatsmydns.net.
  • Search for your domain and check your A/CNAME/MX/TXT records.

How to fix common issues

1. Clear the browser and DNS cache

  • Try another browser or device.
  • Restart your router.

2. Ensure nameservers are correct

Double-check the nameservers inside your domain management page.

3. Verify DNS records

Make sure your records are pointing to the correct IP addresses and hosts.

4. Wait for full propagation

Unfortunately, DNS propagation cannot be forced. Global DNS networks control it.

ISP caching

Some local ISPs may cache DNS longer than normal. Using a VPN or mobile network often allows you to see the updated version sooner.

Need help?

If your DNS still does not work after 24 hours, contact us and include a screenshot of your DNS checker results.


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