Overview
To connect your domain to your hosting account, you need to update the nameservers (DNS) at your domain registrar. Once updated, your domain will load your VexoWeb-hosted website.
Step 1 – Find your nameservers
Your hosting activation email includes the correct nameservers:
ns1.vexoweb.com ns2.vexoweb.com
Step 2 – Change nameservers at your domain registrar
If your domain is registered at VexoWeb:
- Go to billing.vexoweb.com → Domains → Manage
- Find Nameservers
- Choose “Use custom nameservers”
- Enter the VexoWeb nameservers
If your domain is registered elsewhere (GoDaddy, Namecheap, etc.):
- Log in to your registrar
- Open the DNS/Nameserver section
- Replace their nameservers with ours
Step 3 – Wait for DNS propagation
DNS changes take between 5 minutes and 24 hours to apply globally.
Step 4 – Verify your domain
You can check propagation using:
- https://dnschecker.org
- https://whatsmydns.net
Troubleshooting
- If your domain still loads the old host, wait a bit more.
- Clear your browser’s cache.
- If the domain does not resolve, check if the nameservers were saved correctly.
