Overview
If your domain is using Cloudflare nameservers, you must point your DNS records to your VexoWeb hosting account using A and CNAME records. This guide outlines the recommended setup for optimal performance and compatibility.
Step 1 – Log in to Cloudflare
- Go to https://dash.cloudflare.com
- Select your domain
- Open the DNS section
Step 2 – Remove old DNS records
Delete any old A, AAAA, or CNAME records related to previous hosting.
Important: Keep only MX, TXT (email), and verification records.
Step 3 – Add the correct DNS records
Add the following DNS entries to point your domain to VexoWeb hosting:
A Record for the main domain
Type: A Name: @ Value: 157.180.52.85 Proxy status: Proxied (orange cloud) TTL: Auto
A Record for the www version
Type: A Name: www Value: 157.180.52.85 Proxy status: Proxied (orange cloud) TTL: Auto
CNAME for mail (optional)
If you are using external email (Google Workspace, Microsoft 365, etc.) you do NOT change MX records.
If using hosting email, add:
Type: CNAME Name: mail Value: yourdomain.com Proxy status: DNS only (grey cloud)
MX records (only if using VexoWeb Email)
If you plan to use VexoWeb email instead of third-party email:
Type: MX Name: @ Value: mail.yourdomain.com Priority: 10 Proxy status: DNS only
Step 4 – Disable AAAA and old mail entries
Make sure you do NOT have:
- AAAA records
- Duplicated A records
- Outdated MX records
Step 5 – SSL/TLS recommended settings
To avoid redirect loops or SSL errors, set:
SSL/TLS → Select "Full"
If you installed a valid Let’s Encrypt SSL in DirectAdmin, you may also use:
SSL/TLS → Full (strict)
Step 6 – Clear the cache and wait for propagation
DNS changes typically take effect within 5–20 minutes, but global propagation can take up to 24 hours.
You can test DNS using:
- https://dnschecker.org
- https://whatsmydns.net
Troubleshooting
- Error 521 → Hosting firewall temporarily blocked Cloudflare → Wait a few minutes.
- Error 525 → SSL mismatch → set SSL/TLS to Full.
- Site loading old host → Clear Cloudflare cache (Caching → Purge Everything).
- Mail not working → Ensure MX records are DNS Only (grey cloud).
Need help?
If you're unsure which settings to choose, open a support ticket and include a screenshot of your Cloudflare DNS records.
