How to restore files if something goes wrong Print

Overview

If you accidentally deleted or changed a file and your website stopped working, you can restore it in two ways: File Manager backups or JetBackup.

Method 1 – Restore from quick File Manager backups

If you created a ZIP or file copy before editing:

1. Open File Manager
2. Locate your backup (ZIP or file-copy)
3. Extract the backup or replace the changed file

Method 2 – Restore using JetBackup (recommended)

1. Open DirectAdmin
2. Go to Extra Features → JetBackup
3. Select File Backups
4. Choose a date
5. Select the folders or files you want to restore
6. Click Restore

Method 3 – Restore a WordPress version via Softaculous

1. Open Softaculous
2. Go to your WordPress installation
3. Click Backups
4. Choose a restore point
5. Click Restore

Troubleshooting

• If the restore fails → not enough disk space.
• If your site shows a blank page → check PHP version.
• If CSS/JS missing → clear caching (Cloudflare + WordPress cache).

Need help?

Open a support ticket and include:

• Your domain name
• A brief description of what changed
• If possible, the exact file that broke the website

We can restore your files quickly.