Overview
Email logs help you understand why messages are delayed, rejected, or marked as spam. DirectAdmin provides simple access to mail logs and spam filters.
1. Check DirectAdmin email logs
Open:
System Info & Files → E-mail Summary
This page shows:
- Sent emails
- Received emails
- Delivery errors
- Authentication failures
2. Check SPAM filters
Go to:
E-mail Manager → SPAM Filters
You can see:
- Blocked senders
- Score-based spam detection
- Message rejections
3. Check Roundcube Spam folder
Inside Roundcube:
Settings → Folders → Junk
4. Check Brevo logs (for outgoing emails)
Log in to Brevo → Transactional → Logs
Here you can see:
- Delivered
- Soft bounce
- Hard bounce
- Blocked
- Spam complaints
- Open/click tracking (if enabled)
5. Check for mail routing issues
Open:
E-mail Manager → E-mail Routing
Ensure that the routing matches your MX records.
